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How to identify Genuine Nairobi City Water and Sewerage Company field staff .

Nairobi City Water and Sewerage Company (NCWSC) is a wholly owned subsidiary of Nairobi City County that is tasked with providing water and sewerage services to the residents of Nairobi.

The Company has recently made strides in automating most of its services for better service delivery to its customers.Among the Automations is online bill registration and payment and the recently launched TAMBUA service which helps Kenyans in identification of Nairobi water field staff .

The identification of the field staff who move around the city reading meters and such tasks is important especially because of conmen who pause as Nairobi water staff.

To TAMBUA genuine Nairobi water staff simply dial the shortcode : *369*40# from your safaricom/Airtel line.

This will pop up a menu of options, you should select option 3: Tambua service.

You will be then be prompted to enter the numeric staff Number.

You will then get a response with the Name,status and staff number

More : How to pay your Water Bill Offline

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